It was an unbelievably fast, deep, and sophisticated method of providing "virtual on-site" tech support. his time, he spent 50 minutes with me online using iChat to take control of my computer screen, and actually manipulate his software, DVD Snap 2.0.1 using my movie, loaded into my computer's DVD drive, to see EXACTLY where my problem was. But the best part of his wide expertise blew me away on this past Sunday night, when at 11:00 P.M. Although he resides in Germany, and speaks German, his English is fabulous. He really helped me quickly with very direct replies. Tobias Jordan, (Developer & Founder of Tool Force Software ), has just provided me with the best, most comprehensive, innovative, thorough, professional, caring, knowledgeable, personal tech support I have ever enjoyed in my entire life! He responded to my few emailed inquiries, even on the weekend, extraordinarily fast. DVD Snap 2.0.1 is a very cool program it really helped me do this latest project. I have had many experiences with creative type software packages and tech support for various hardware and software matters, too, over the years. I simply must write a white-hot, glowing review of DVD Snap 2.0.1!!! I have been computing professionally since 1983, when I computerized a nationally known business in Manhattan.
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